We have recently enabled a new catalog labeled Reeb Special Order.
![](https://learn.reeb.com/wp-content/uploads/2020/03/kb-systems-2gconfigureso1.jpg)
Select the catalog, and the user is prompted to enter the details of the request. This is a freeform text box with over a 1000 characters available for the request.
![](https://learn.reeb.com/wp-content/uploads/2020/03/kb-systems-2gconfigureso2.jpg)
It is very important to provide as much detail to Reeb’s customer service reps so they can process your requests accurately and quickly. You have over a 1000 characters to include as much information as possible.
![](https://learn.reeb.com/wp-content/uploads/2020/03/kb-systems-2gconfigureso3.jpg)
Make any necessary adjustments to quantity.
Select Save.
![](https://learn.reeb.com/wp-content/uploads/2020/03/kb-systems-2gconfigureso4.jpg)
The Special Order request is now contained within the 2g Project.
![](https://learn.reeb.com/wp-content/uploads/2020/03/kb-systems-2gconfigureso5.jpg)